Shipping policy

Last Updated: September 24, 2026

Shipping 

we aim to make delivery simple and reliable. We ship home and kitchen products to customers across Europe,Unites States, the United Kingdom, and Ireland.

Please review the information below for details about our delivery times, tracking, shipping costs, and delivery issues.

1. Delivery Time

Our estimated delivery time is:

5–8 Business Days
Estimated delivery time

Delivery times are estimates and may vary depending on the destination, carrier, public holidays, weather conditions, and other circumstances outside our control.

2. Order Processing

Orders are processed after payment has been successfully received. Once your order has been dispatched, you will receive shipping information where tracking is available.

Please make sure that your shipping address and contact information are correct when placing your order.

3. Order Tracking

Where tracking is available, tracking information will be provided after your order has been dispatched.

Please allow some time for the tracking information to become active after the carrier receives the package.

4. Shipping Destinations

We currently serves customers across:

  • Europe
  • United Kingdom
  • Ireland
  • United States

Shipping availability may vary depending on the product and destination. The available shipping option will be shown during checkout.

5. Shipping Costs

Any applicable shipping costs will be displayed during checkout before you complete your purchase.

If free shipping is available for your order, this will be clearly shown during checkout.

6. Delivery Delays

Although our estimated delivery time is 5–8 business days, occasional delays can occur due to carrier issues, severe weather, public holidays, customs procedures, or other circumstances outside our reasonable control.

If your order has not arrived within the expected delivery period, please contact our customer support team so we can assist you.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address when placing an order.

If a package cannot be delivered because of an incorrect or incomplete address provided by the customer, additional shipping costs may apply if the package needs to be reshipped.

8. Damaged or Missing Packages

If your package arrives damaged or you believe your package has been lost, please contact us as soon as possible.

Please provide your order number and, where applicable, photographs of the damaged package or product so that we can investigate the issue.

9. Customs and Import Charges

For orders shipped across borders, customs duties, import taxes, VAT, or other charges may apply depending on the destination country.

Any applicable charges imposed by the destination country are generally the responsibility of the customer unless otherwise stated during checkout.